Shopping Information
1. How do I find a tops on your website?
You can use the search bar at the top of any page to look for specific tops, or browse through our category menus to explore our latest collections, bestsellers, or seasonal drops.
2. Can I save products to my wishlist?
Yes! Simply click the “Add to Wishlist” button on any product page to save your favorite tops styles for future purchases.
3. How do I know if a tops is in stock?
Product availability is always visible on the product page. If the tops is in stock, you’ll see the “Add to Cart” button. If it’s sold out, you’ll have the option to get notified when it becomes available again.
4. Can I shop without creating an account?
Yes, you can check out as a guest. However, we recommend creating an account to save shipping details, track orders, and access exclusive offers and early drops.
Payment Information
1. What payment methods do you accept?
We currently accept:
- Visa, Mastercard, American Express
- PayPal
- Debit cards
2. Is my payment secure on Fadeba.com?
Absolutely. We use SSL encryption and secure payment gateways to protect your personal and payment data. Your security is our priority.
3. Can I apply a discount or coupon code?
Yes. During checkout, enter your valid coupon code in the designated field to apply your discount.
4. What should I do if my payment fails?
If your payment doesn’t go through, double-check your card details and ensure your account has sufficient funds. You can also try another payment method or contact your bank. Still having trouble? Reach out to our support team.
Order & Returns
1. What is your return policy?
We offer a 90-day return window. You may return any eligible item within 90 days of receiving your order, provided it’s in original condition and unused.
2. How do I return a tops?
Simply contact us via email at support@fadeba.com. Include your order number and reason for return. We’ll walk you through the process and share your return address.
3. Who covers return shipping costs?
Customers are responsible for the return shipping costs unless the item is damaged or defective.
4. Can I exchange my tops for a different size or color?
Yes, exchanges are available! Just contact us to request a size or color change. We’ll help you return the original item and place a new order if needed.
Need more help?
Visit our Contact Us page or email support@fadeba.com – we’re here to assist with anything tops related!